1·The guidance makes clear that both the accused and the accuser also need to be notified in writing about outcomes of complaint procedures.
它明确了双方都应被告知控诉程序的结果。
2·Each Member shall ensure that, in its laws or regulations, appropriate on board complaint procedures are in place to meet the requirements of regulation 5.1.5.
各成员国应在其法律或条例中确保存在适当的船上投诉程序以满足规则5.1.5的要求。
3·If the complaint relates to an individual case, an examination of the results of any on-board complaint procedures for the resolution of the complaint concerned should be undertaken.
如果投诉属于个案问题，应对解决有关投诉的任何船上投诉程序的结果予以考查。
4·Shall publicize the procedures for the handling of affairs and time limit, and shall ensure the smoothness of complaint telephones and consulting hotlines.
公开办事程序和办事时限，保证投诉电话和咨询热线畅通。
5·This Standard is an enhancement to those requirements, focusing on the aspects of Complaint Resolution and Lot Release Procedures.
这个标准是对这些需求的加强，集中在投诉解决和地段释放程序问题上。